57pk Privacy Policy —
How We Handle Your Data With Responsibility

This Privacy Policy ("Policy") is issued by the operator of the 57pk platform ("57pk," "we," "us," "our") and applies to all personal data collected, processed, and stored in connection with the 57pk website at 57pk.org and all associated gaming services, including the sports betting platform, live casino, slot games, jackpot fishing games, and payment facilities.

This Policy is intended to provide players and visitors ("you," "your") with clear, complete, and transparent information about how 57pk handles personal data. By registering an account with 57pk, depositing funds, or otherwise using any part of the 57pk platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

For the purposes of this Privacy Policy, 57pk acts as the data controller in respect of all personal data collected through the 57pk platform. As data controller, 57pk determines the purposes for which and the means by which personal data is processed.

57pk operates the online gaming platform at 57pk.org under an international gaming licence. The platform is accessible to eligible players from Pakistan, including players based in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, Peshawar, and all other cities and regions across the country.

For all data protection enquiries, correction requests, deletion requests, or formal complaints relating to the handling of your personal data, please contact the 57pk Data Protection team using the contact details provided in Section 14 of this Policy.

57pk collects personal data in the following categories. Collection is limited to data that is necessary for the specific purpose for which it is gathered. We do not collect personal data speculatively or for undefined future purposes.

57pk collects personal data through the following channels:

The majority of personal data held by 57pk is provided directly by you during the course of using the platform. This includes the information entered during account registration, KYC document submissions, payment method details entered at the cashier, and any correspondence you submit to the 57pk support team. You are not required to provide personal data to browse the 57pk website, but registration and KYC are prerequisites for accessing gaming services, making deposits, and processing withdrawals.

When you access the 57pk platform, certain technical data is collected automatically by our servers and analytics infrastructure. This includes your IP address, the type of device and browser you are using, session timestamps, pages visited within the platform, game rounds initiated, and in-play betting interactions. This data is used for platform security, fraud detection, and service optimisation purposes.

When you make a deposit or request a withdrawal via JazzCash, EasyPaisa, or any supported Pakistani bank, our payment processing partners may share transaction confirmation data with 57pk to enable accurate crediting and settlement of your PKR wallet. This data sharing is governed by the individual privacy policies of the respective payment service providers as well as by our processing agreements with them.

Where 57pk engages a third-party identity verification service to assist with KYC processing, that provider may share verification outcomes and flagged data points with 57pk. The verification provider processes your KYC documents only for the purpose of confirming identity and does not retain or use your documents for any other purpose under our contractual arrangements.

57pk processes personal data for the following specific, defined purposes. Data collected for one purpose is not repurposed for a materially different use without your consent or a legitimate regulatory basis for doing so.

• Account Management: Registration data is used to create, maintain, and administer your 57pk account, including authentication, account settings management, and account history.
• Identity Verification: KYC data is processed to verify your identity and age (21+ requirement) prior to withdrawal processing and in compliance with anti-money laundering obligations under our gaming licence.
• Payment Processing: Payment data is used to execute PKR deposits and withdrawals via JazzCash, EasyPaisa, and supported Pakistani banks, and to maintain an accurate transaction record for your account.
• Gaming Service Delivery: Gaming activity data is used to calculate game outcomes, credit winnings, process bets, apply bonus mechanics, and maintain a complete gaming history for dispute resolution purposes.
• Fraud Prevention and Security: Technical data and gaming activity patterns are analysed to detect and prevent fraudulent activity, money laundering, account compromise, and prohibited conduct as defined in the 57pk Terms and Conditions.
• Responsible Gaming Compliance: Responsible gaming data is processed to apply and enforce player-requested limits, self-exclusions, cooling-off periods, and session controls, and to monitor for signs of problem gambling behaviour as required under our licensing obligations.
• Customer Support: Communication data is processed to respond to support queries, investigate complaints, and maintain a record of support interactions for quality assurance and dispute resolution.
• Regulatory Compliance: Personal data across all categories may be processed to comply with applicable laws, regulatory requirements, and directions issued by the licensing authority governing the 57pk platform.
• Platform Improvement: Anonymised and aggregated technical and gaming data is used to analyse platform performance, identify usability issues, and improve the 57pk user experience. This processing does not involve identifiable personal data.

57pk processes personal data on the following legal bases:

• Contractual Necessity: Processing required to register your account, accept deposits, settle bets, process withdrawals, and provide gaming services is necessary for the performance of the contract between you and 57pk established by the Terms and Conditions.
• Legal Obligation: Processing for KYC verification, anti-money laundering record-keeping, age verification, and regulatory reporting is required to comply with the obligations imposed by 57pk's international gaming licence and applicable financial regulations.
• Legitimate Interests: Processing for fraud detection, platform security, and gaming integrity monitoring is conducted on the basis of 57pk's legitimate interests in protecting the platform, its players, and the integrity of all gaming outcomes.
• Consent: Where processing is based on consent — such as for optional marketing communications — that consent is obtained explicitly at registration or through your account communication preferences. Consent may be withdrawn at any time by contacting support or updating your account preferences.

57pk does not sell, rent, or commercially share your personal data with third parties. Data is shared with the following categories of recipients only to the extent necessary to deliver platform services or comply with regulatory requirements:

JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20 processing partners receive transaction-specific data necessary to execute deposits and withdrawals in PKR. Each payment provider is bound by its own data protection obligations and processes data only for the stated transaction purpose.

Licensed game providers supplying slots, live casino tables, fishing games, and other content to the 57pk platform may receive session-specific data necessary to operate their games within the 57pk environment. This data is limited to session identifiers and bet parameters; full player identity details are not transmitted to game providers unless required for live dealer table management.

Where a third-party KYC verification service is used, your identity documents and relevant personal data are shared with that provider solely for the purpose of completing the verification process. KYC providers operate under strict contractual data processing agreements with 57pk.

57pk may disclose personal data to the regulatory authority that issued our gaming licence, to law enforcement agencies, and to other competent authorities where required by law, court order, or regulatory direction. Such disclosures will be made in accordance with applicable legal requirements and will be limited to data necessary for the specific regulatory or legal purpose.

The 57pk platform uses cookies and similar tracking technologies to support core platform functionality, maintain session state, and analyse aggregate usage patterns. The following categories of cookies are used on the 57pk platform:

• Strictly Necessary Cookies: These cookies are required for the platform to function. They maintain your login session, preserve your PKR wallet state across pages, and enable the cashier and game interfaces to operate correctly. These cookies cannot be disabled without disrupting core platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymised data about how players navigate the 57pk platform, which pages are visited most frequently, and where technical errors occur. This data is used to improve platform performance and user experience. No personally identifiable data is included in analytics reports.
• Functional Cookies: These cookies remember your platform preferences, such as language settings and previously selected payment methods, to streamline your experience on return visits.
• Security Cookies: These cookies support fraud detection and account security functions, including session integrity verification and anomalous login detection.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your ability to use the 57pk platform. Disabling performance or functional cookies will not prevent you from accessing gaming services but may affect certain convenience features.

57pk retains personal data for periods determined by the operational need for that data and by the regulatory and legal obligations applicable to the 57pk platform. The following retention periods apply:

• Active Account Data: Personal data associated with an active 57pk account is retained for the duration of the account's active status and for a minimum of five years following account closure.
• KYC and Identity Documents: Identity verification documents are retained for a minimum of five years following account closure or the date of the last transaction, whichever is later, in compliance with anti-money laundering record-keeping obligations.
• Transaction Records: PKR deposit and withdrawal transaction records, including payment method details and transaction amounts, are retained for a minimum of five years for regulatory and audit purposes.
• Gaming History: Detailed gaming activity records are retained for a minimum of three years following the date of the relevant game session, to support dispute resolution and regulatory reporting.
• Support Communications: Customer support records are retained for three years from the date of the final communication in a support thread.
• Responsible Gaming Records: Self-exclusion and limit-setting records are retained indefinitely to prevent re-registration by excluded players and to support gaming addiction management obligations.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with an individual player. Anonymised, aggregated data may be retained indefinitely for statistical purposes.

57pk implements technical and organisational security measures appropriate to the risk profile of the personal data processed on the platform. These measures include but are not limited to:

• 256-bit SSL/TLS encryption for all data in transit between player devices and 57pk servers;
• AES-256 encryption for sensitive data at rest, including KYC documents and payment records;
• Role-based access controls ensuring that internal staff can only access player data categories required for their specific role;
• Comprehensive audit logging of all internal access to personal data records;
• Regular security assessments and penetration testing of the 57pk platform infrastructure;
• Incident response procedures for potential data breaches, including player notification protocols where required;
• Two-factor authentication enforcement for all 57pk internal systems that process personal data.

While 57pk takes all reasonable steps to protect player data, no online platform can guarantee absolute security against all potential threats. Players are encouraged to use strong, unique passwords for their 57pk accounts, to enable two-factor authentication, and to report any suspected unauthorised access to support immediately.

Subject to the limitations imposed by our regulatory obligations and the legal bases on which we process your data, you have the following rights in relation to personal data held by 57pk:

• Right of Access: You have the right to request a copy of the personal data 57pk holds about you. We will provide this information within 30 days of receiving a verified request.
• Right to Rectification: If personal data held by 57pk about you is inaccurate or incomplete, you have the right to request correction. Account information can be updated directly from your account settings for certain fields; other corrections require a support request.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to our regulatory obligation to retain certain categories of data for defined periods, as described in Section 9.
• Right to Restrict Processing: In certain circumstances, you have the right to request that 57pk restricts the processing of your personal data, for example while a correction request is under review.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that 57pk provides your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing based on legitimate interests. 57pk will consider your objection and will cease that specific processing unless there are compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact the 57pk support team using the contact details in Section 14. We will acknowledge your request within 14 days and provide a substantive response within 30 days. Identity verification may be required before processing certain requests.

Parents and guardians who believe that a minor may have registered an account on the 57pk platform should contact our support team immediately. 57pk takes underage access seriously and will investigate all such reports with priority.

57pk employs age verification checks at registration and enforces KYC document verification before processing any withdrawal. If you are a parent or guardian and are concerned about a minor's potential exposure to online gambling, we recommend using parental control software on shared devices and reviewing resources available on the 57pk Responsible Gaming page.

57pk reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, registered players will be notified via the mobile number or email address associated with their account, or through a prominent notice displayed at login, no fewer than seven days before the changes take effect.

The current version of this Privacy Policy is always accessible at 57pk.org/privacy-policy. The effective date at the top of this document indicates when the current version came into force. Continued use of the 57pk platform following the effective date of any amendment to this Policy constitutes your acceptance of the revised Policy.

If you do not agree with the amended Privacy Policy, you should discontinue use of the 57pk platform and contact support to close your account and initiate a withdrawal of your remaining balance, subject to completion of any outstanding wagering requirements.

For all questions, complaints, or requests relating to the processing of your personal data by 57pk, please contact our Data Protection team using the contact information below. All data protection enquiries will be acknowledged within 14 days and substantively responded to within 30 days.

If you are not satisfied with 57pk's response to a data protection complaint, you have the right to lodge a complaint with the data protection supervisory authority in the jurisdiction in which 57pk holds its international gaming licence. Details of the relevant authority can be provided upon request.

This Privacy Policy was last updated and is effective as of 1 January 2026. All previous versions of the 57pk Privacy Policy are superseded by this document.